Privacy Policy

This Privacy Policy explains what personal data DeBounce collects, how we use and share it, how long we keep it, and the rights you have. It applies to debounce.com and related DeBounce services.

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Data Controller and Contact

Data controller: DeBounce

Privacy / data requests: contact us via our Contact page.

Cookie settings: you can change cookie preferences anytime with the “Manage consent” control on this website.

Types of Data Collected

Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Cookies, Usage Data, and email address.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.

Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party’s consent to provide the Data to the Owner.

Mode and Place of Processing the Data

Methods of Processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal Basis of Processing

The Owner may process Personal Data relating to Users if one of the following applies:

Users have given their consent for one or more specific purposes. Note: Under certain legislation, the Owner may be permitted to process Personal Data until the User objects to such processing (“opt-out”), without relying on consent or any of the following legal bases. This, however, does not apply whenever the processing of Personal Data is subject to European data protection law;
Provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
Processing is necessary for compliance with a legal obligation to which the Owner is subject;
Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
Processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the
processing, and in particular, whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.

Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention Time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner. The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after expiration of the retention period.

The Purposes of Processing

The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Tag Management, Analytics, User database management, Advertising and Access to third-party accounts.

Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Access to third-party accounts

This type of service allows this Website to access Data from your account on a third-party service and perform actions with it.

These services are not activated automatically, but require explicit authorization by the User.

Facebook account access (this Website)
This service allows this Website to connect with the User’s account on the Facebook social network, provided by Facebook, Inc.
Permissions asked: About Me.

Place of processing: United States – Privacy Policy.

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics™ (Google Inc.)

Google Analytics™ is a web analysis service provided by Google Inc. (“Google”). Google™ utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google™ services.

Google™ may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookies and Usage Data.Place of processing: United States – Privacy Policy – Opt Out.

Google Analytics™ with anonymized IP (Google Inc.)

Google™ may use the Data collected to contextualize and personalize the ads of its own advertising network.

This integration anonymizes your IP address via Google Analytics™. It works by shortening Users’ IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google™ server and shortened within the US.

Personal Data collected: Cookies and Usage Data.Place of processing: United States – Privacy Policy – Opt Out.

User database management

This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to this Website, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks’ profiles) and used to build private profiles that the Owner can display and use for improving this Website.

Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on this Website.

Intercom (Intercom Inc.) / Crisp

Intercom is a User database management service provided by Intercom Inc. Intercom can also be used as a medium for communications, either through email, or through messages within this Website.

Personal Data collected: Cookies, email address, Usage Data and various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy.

Note: on-site chat support may be provided by our current chat provider (for example Zipchat) under similar purposes. Please refer to that provider’s privacy policy for details.

Advertising

This type of service allows User Data to be utilized for advertising communication purposes displayed in the form of banners and other advertisements on this Website, possibly based on User interests.

This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.

Some of the services listed below may use Cookies to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside this Website. For more information, please check the privacy policies of the relevant services.

In addition to any opt out offered by any of the services below, the User may opt out of a third-party service’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Google AdSense™ (Google Inc.)

Google AdSense™ is an advertising service provided by Google Inc. This service uses the “Doubleclick” Cookie, which tracks use of this Website and User behavior concerning ads, products and services offered.

Users may decide to disable all the DoubleClick cookies by clicking on:

https://google.com/settings/ads/onweb/optout.

Tag Management

This type of service helps the Owner to manage the tags or scripts needed on this Website in a centralized fashion.

This results in the Users’ Data flowing through these services, potentially resulting in the retention of this Data.

Google Tag Manager™ (Google LLC)

Google Tag Manager™ is a tag management service provided by Google LLC.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy.

The Rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

– Withdraw their consent at any time.

Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.

– Object to processing of their Data.

Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.

– Access their Data.

Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.

– Verify and seek rectification.

Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.

– Restrict the processing of their Data.

Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.

– Have their Personal Data deleted or otherwise removed.

Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.

– Receive their Data and have it transferred to another controller.

Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.

– Lodge a complaint.

Users have the right to bring a claim before their competent data protection authority.

How to exercise your rights
To submit an access, erasure, rectification, portability, or other privacy request, contact us through our Contact page. We aim to respond within one month (or sooner where local law requires).

If you are in the EU/EEA/UK, you also have the right to lodge a complaint with your local supervisory authority.

Cookie Policy

This Website uses cookies and similar technologies. For categories, purposes, and your choices, see our Cookie Policy.

You can also withdraw or update cookie consent at any time using Manage consent (Complianz) on this site. We keep records of consent to demonstrate that consent was obtained where required.

Google™ User Data – Sharing, Transfer, and Disclosure

When you use DeBounce with Google™ (for example, the DeBounce Google Sheets™ add-on), we receive data from your Google™ environment only to provide the service, such as email addresses you choose to validate from a spreadsheet. We do not store this data. We process it in real time, return the validation results to you, and do not retain the processed content after the response is delivered.

We do not sell Google™ user data. We do not share, transfer, or disclose Google™ user data to any third parties for advertising or marketing. The data is used solely by our systems to perform the validation you request and is not passed on to other parties for their use. Where we use infrastructure or subprocessors that may handle the data in transit, for example to run our API, they do so only to provide our service and under strict contractual and technical restrictions; they do not use the data for their own purposes or retain it after processing.

Data Protection Mechanisms for Sensitive Data

We protect personal and sensitive data, including Google™ user data, as follows:

No storage of processed content: Data sent for validation (including data from Google™ integrations) is not stored. We process it on the fly and return only the results; we do not retain the content you validate after the response is sent.
Encryption in transit: All data transmitted between your device or Google™’s environment and our services is encrypted using TLS (HTTPS).
Access control: Access to our systems that process your data is limited to authorized personnel who need it to operate and support the service, in accordance with internal policies and confidentiality obligations.
Infrastructure security: Our API and infrastructure are operated with security and availability measures and, where applicable, under contractual commitments to confidentiality and security from our providers.

If you have questions about how we protect your data, contact us using the contact information in this policy.

Additional Information

Legal action

The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

This Website does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Website and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.